FAQs
Frequently Asked Questions
Find answers to common questions about WIP Digital’s products, product information, support resources, service requests and pre-loved machines.
For machine-specific manuals, software, drivers and firmware, please use the official support resources available from our Support page. Resources may differ according to the machine model, software version and operating system.
What types of machines does WIP Digital supply?
WIP Digital supplies professional digital equipment across a range of applications, including:
- Print & Cut Machines
- Printing Only Machines
- Vinyl Cutting Machines
- Textile and Dye Sublimation Solutions
- Engravers
- Milling Machines
- Doming Equipment
- Digital Dentistry Solutions
- Pre-Loved Machines
Visit our Products section to browse the available categories and machine ranges.
Are prices displayed on the website?
Prices are not displayed for standard new machines.
Please contact WIP Digital for current pricing, availability and product information. Pricing may be displayed for selected pre-loved or second-hand machines where applicable.
How can I request a quotation?
You can request a quotation through our Contact page.
Please provide:
- The machine or product model you are interested in
- Your company name
- Your contact details
- A brief description of your intended application
- Any production requirements you may have
Providing this information will help us assist you more effectively.
How do I choose the correct machine for my business?
The most suitable machine will depend on factors such as:
- The products you intend to manufacture
- Materials being used
- Required print or cutting width
- Expected production volume
- Available workspace
- Desired production workflow
- Budget and future expansion requirements
Contact WIP Digital with details of your intended application, and we will assist you in identifying suitable options.
Can I download product brochures and specification sheets?
Yes. Where available, product brochures and specification sheets can be downloaded from the relevant product page.
The product page will also include key information directly on the website for easier reading and comparison.
Do you supply only Roland DG machines?
WIP Digital supplies a range of professional digital equipment and specialist solutions.
Available product ranges may include Roland DG equipment as well as other machinery relevant to the applications shown on our website. Please contact us to confirm current product availability.
Where can I download drivers, firmware and manuals?
Current drivers, firmware, software and product manuals can be accessed through the official support resources linked from our Support page.
Search using the exact machine model to locate the appropriate files for your equipment.
Where can I find VersaWorks software and information?
VersaWorks software, updates and supporting documentation should be obtained through the official Roland DG resources linked from our Support page.
Please confirm that the software version is compatible with your machine and operating system before installation.